Engage with OGP officers on Telegram!
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What is OGP Engage?
Engage with OGP officers on Telegram!
What motivated you to build this product?
We realised there is a lack of ad-hoc communication between OGP and agencies on the ground level. The problem we’re trying to solve is to bridge the gap with the messaging app, Telegram.
What tech stack did you use?
Telegram.
What were the key challenges you faced in building OGP Engage?
Getting users to join our telegram group chat was and still is the challenge.
What is the product vision for OGP Engage?
If each product in OGP starts to get a large amount of users, we can create a Telegram group chat for each of this product to better engage with users directly to understand their pain points and use cases better.
Fun facts!
One interesting finding:
CPF.gov.sg actually built something similar to go.gov.sg. Something that we weren’t aware of.
One thing you’d have done differently:
We would want to market the Telegram channel better and also create more interactive content to engage with our users on a weekly basis.
Takeaway/learnings:
There are a tons of things happening with other agencies which OGP could really help.
Read more here
See other OGP Products
Integrating claims (via Workday) in your workspace communications tool
Build your FAQs and Q&As
Appointment booking system for all agencies
Route and track responses
Track attendance for events easily
Build secure government forms in minutes
Create trusted links for citizens
Collect files from citizens securely in minutes
Rapidly launch informational sites for your agency
Create, issue and track personalised official e-letters to citizens
Engage with OGP officers on Telegram!
Fast and secure version of ChatGPT for public officers
Pay for parking using mobile devices
Digitalize gov payments
Automate your workflows
Reach out to citizens in minutes
Real-time redemption tracking
Product suite that defends against scams
e-Sign documents easily and securely
Discover/ share gov data securely