Context
Derivative ToolingBy Public Officers
Description
Automate SMS/ emails routing
Digital Products
Status
Concept
Problem
This is a concept in-progress being reviewed across 3 schools
Information about late comers is tedious to reconcile and update manually. This takes 10-15mins per form teacher and potentially longer if additional calls are needed to confirm whereabouts of the child.
User Journey
- Latecomer information is tracked via a Form submission
- Form submission triggers SMS/ email to:
- Form Teacher
- Parents
- Other relevant stakeholders
Ideal state
- Backend system automatically reconciled/ updated - significant reduction in admin time handling this manually by form teachers
Dependencies
API endpoint for updating attendance information
School latecomer workflow tweaks to accommodate this